Dr Linda Wilkins
Global, Urban and Social Studies
Design & Social Context
Phone: +(61 3) 9925 3157
Office: 108.17.4, City Campus
Linda Wilkins has significant experience as an educator, course designer and project manager in engineering, technology and business settings. She is particularly interested in technology transfer and cross-cultural issues affecting the uptake of innovation. Linda is currently collaborating with Professor Ross Smith in the elicitation of requirements, definition, design and implementation of a number of School of Business Information Technology projects closely aligned with RMIT University teaching and learning initiatives. These include:
1. A School Teaching and Learning Compliance Portal
Specification of teaching and learning features required by staff within wider School portal initiatives
2. Models of DLS Supported Learning Programs
The design and development of course materials and delivery approaches that utilize and model the full functionality and potential of RMIT's Learning Hub in support of School teaching programs.
3.School Teaching and Learning Seminars
Establishing an on-going program of monthly teaching and learning presentations selected for their relevance to both the School’s teaching and learning activities and to staff interest.
PhD, Management Information Systems, University of South Australia
Title: Influences on Uptake of Innovative Technology in the Australian Food Industry
This research project investigates the use of Evolutionary Diffusion Theory as an explanatory framework for the evolution of innovative technology uptake within sustainable government-sponsored (G2B) communities. The project focuses on the EXDOC online food export documentation system developed by AQIS.
2001 Business-Higher Education Round Table National Award for Outstanding Achievement in Collaboration in Education and Training, 1999-2001 accepted on behalf of the Telstra Home Team, RMIT University.
Editorial Review Board
Journal of Information, Information Technology, and Organizations
Australian Conference on Information Systems (ACIS)
European Conference on Information Systems Conference (ECIS)
Information Resource Management Association International Conference (IRMA)
Bled eCommerce Conference
2005 -2007 Lecturer, Communications in the Workplace Comm 218; Info 108; Eng 107, Australian Catholic University, Patrick Campus, Melbourne
2000 - Lecturer, e-Business, MBA Program RMIT University (visiting)
1994–1998 - Lecturer, Business Communications, Department of Business Systems, Monash University
1992-1998 - Lecturer and subject coordinator, Department of Electrical and Computer Systems, Faculty of Engineering, Monash University
Wilkins, L, Holt, D, Swatman, P M C and Chan ESK (2007) ‘Implementing Information Management Strategically: an Australian EDRMS case study’ 20th Bled eConference eMergence: Merging and Emerging Technologies, Processes, and Institutions Conference Proceedings eds: M. Lynne Markus et al, Bled, Slovenia, June 3 - 6 2007 [www.BledConference.org] [Abstract] [Link - full text (PDF)]
Wilkins L ,and Chan, E "E-Book Technology in Libraries", Encyclopedia of Information Science and Technology, 2nd Edition. Idea Group inc editor Dr. Mehdi Khosrow-Pour (Forthcoming publication)
Wilkins L, and Turner T (2004) ‘A New Strategy for Micro-Business E-Business Adoption Policy’ Discussion paper no. 5 AGIMO & Institute of Public Administration of Australia (ACT Division). [Link]
Batten, L., Castleman, T., Chan, C., Coulthard, D., Savage, R. and Wilkins, L. (2004) Engaging suppliers in electronic trading across industry sectors, Multi-disciplinary solutions to industry and government's E-business challenges: Proceedings of the IFIP WG8.4 Working Conference on E-business, pp. 182-199, International Federation for Information Processing, Austria
Wilkins L, Swatman P.M.C. and Castleman T 2003 ‘More Than Just A Transaction: Conceptualising Industry-Based Networks For Virtual Trading Communities’ no 35, pp 539-552 ed Monteiro J L Swatman P M C and Tavares L V Kluwer Academic Publishers I-4020-7239-2
Coburn M., Burrows P. and D. Loi and Wilkins L, 2001, 'A Multi-disciplinary Team Based Approach to Innovation and Research for an Australian Telecommunications Company', Designing Designers: International Convention of University Courses in Industrial Design - Training Strategies for the Third Millennium, Politecnico di Milano, Milan, Italy
Coburn M., Burrows P. and D. Loi and Wilkins L, 2001, 'Creating a Viable eText Market', C-2-C: Creator-to-Consumer in a Digital Age: Australian Book Production in Transition, Common Ground Publishing, Altona Australia, ISBN 1 86335 047 0
Wilkins L., Coburn M., Burrows P. and D. Loi, 2001 'The Trials of Technology: The Brisbane eBook reader trial and focus group -a contextualised case study of patron and library perspectives', Print and eText Convergence, Common Ground Publishing, Altona Australia
Loi D., Burrows P. and Coburn M and Wilkins L, 2001, 'The need for a new mindset - Books and Text as part of a Product-Service System', Print and eText Convergence, Common Ground Publishing, Altona Australia
Burrows P., Loi D., Coburn M and Wilkins L, 2001, 'A study of electronically mediated learning materials in educational settings - more than book substitutes. Australian and International Perspectives', Print and eText Convergence, Common Ground Publishing, Altona Australia
Coburn M., Burrows P., Loi D and Wilkins L 2001, 'eBook Readers: Directions in Enabling Technology', Print and eText Convergence, Common Ground Publishing, Altona Australia
Stevens SAR and Wilkins L in ‘Management for Engineers’ (Longman Cheshire, 1989, 1994 and 2000) ed D. Samson Ch 16 ‘Communication’ 2001 3rd edition 700 pages (Paperback)
Wilkins L., and Karaomerlioglu D.C., 1999, ‘Integrating Research and Development in the Subsidiaries of Trans-national Companies: Cultural and other Issues’ pp446-449 in Technology and Innovation Management editors D. F. Kocaoglu and T.R. Anderson 0 7803 5282 3. Library of Congress Number 99 74405
Refereed Journal Articles
Wilkins L, Swatman P.M.C. and Castleman T. 2004 ‘Faster, Richer, Better: Rapid Appraisal Techniques for the Study of IS Implementation In Virtual Communities’ The Qualitative Report 9, pp.161-175, Nova Southeastern University, Florida, USA [Link - PDF]
Wilkins L, Swatman P.M.C. and Castleman T. 2002 ‘Mustering Consent: Government-Sponsored Virtual Communities and the Incentives for Buy-In’ International Journal of Electronic Commerce, Volume 7, Number 1, Fall 2002, pp.121.
Wilkins L, Swatman P.M.C. and Castleman T. 2001 ‘Organizational Factors in the Diffusion of an Industry Standard: Implementing an Online Documentation System for Australian Exporters’ - in: Electronic Markets, Vol. 11, No. 4, 12/01. Lead author: Linda Wilkins. editor J. F.Hampe [Link]
Wilkins, L.C. and Banyasz, A. 1997 ‘We did it through controlled chaos: the challenges of the job market in Poland and Hungary’, Australian Journal of Career Development, Australian Council for Educational Research, Camberwell, Vol 6 No 1, 13 - 15
Wilkins, L C and Dabke, K P. 1995 ‘Peer Marking in Undergraduate Assessment: Applications and Outcomes in a Management and Communications Course for Engineers’ Volume 6 number 1, 1995 [Link]
Refereed Conference Papers
Wilkins, L., Holt D, Swatman, P.M.C. and Chan E. (2007) Implementing Information Management Strategically: an Australian EDRMS case study Proc. Conf 20th Bled eConference, eMergence: Merging and Emerging Technologies, Processes, and Institutions, , Bled, Slovenia June 4-6
Chan, E.S.K., Swatman, P.M.C. and Wilkins, L. (2006) E-Book Technology and its Impact on Libraries, to appear in the proceedings of CollECTeR 2006 – 19th CollECTeR Workshop on E-Commerce, Adelaide, Australia, Dec 9.
Wilkins, L. and Swatman, P.M.C. (2006) “Evolutionary Diffusion Theory and the EXDOC Community: greater explanatory power for e-commerce diffusion?”, Proc. Conf. ECIS 2006 – 14th European Conference on Information Systems, Gothenburg, Sweden, June 12-14.
Wilkins, L., Swatman, P.M.C. and Chan, E.S.K. (2006) “E-Book Technology in Libraries: an overview”, Proc. Conf. Bled 2006 – 19th International Bled Conference on E-Commerce, Bled, Slovenia, June 5-7
Coghill, K, Tam, O, Ariff, M & Wilkins, L (2004) 'Rating Governance in Australia', paper presented at the Integrated Governance Conference 2004 25th October, Prato, Italy
Batten, L., Castleman, T., Chan, C., Coulthard, D., Savage, R. and Wilkins, L. (2004) Engaging suppliers in electronic trading across industry sectors, Multi-disciplinary solutions to industry and government's E-business challenges: Proceedings of the IFIP WG8.4 Working Conference on E-business, pp. 182-199, International Federation for Information Processing, Austria.
Wilkins, L., Swatman, P.M.C. and Castleman T. (2004) "Successful Evolution of a Virtual Trading Community: the case of the Australian dairy industry", Proc. Conf. 'IRMA 2004' – 15th Information Management Resources Association Conference, New Orleans, USA, May 23-26
Wilkins, L, Swatman, P.M.C., Castleman, T. 2003 Electronic Markets and Service Delivery: Governance and Related Competencies in Virtual Environments, proceedings European Conference on Information Systems (ECIS) Naples July 2003
Wilkins, L, Swatman, P.M.C., Castleman, T. (2003) From commodity group to virtual trading community: Rapid Appraisal techniques in a technology management context Proceedings, pp. 1-7, Portland International Conference on Management of Engineering and Technology (PICMET) Portland State University, USA (03R0181)
J. Armstrong, L. Wilkins and P. Watson, 2002 "Job seeking skills for engineers: the use of role play in a learning exercise", 13th Annual Conference of Australasian Association for Engineering Education. September 2002, pp. 21-26. [Link - PDF]
Wilkins, L., Swatman, P. and Castleman, T. (2002) School of Information Systems Working Papers Series 2002, More than just a transaction: Conceptualising industry-based networks for virtual trading communities, pp. 1-26, Deakin University, Melbourne
Wilkins, L., Swatman, P. and Castleman, T. (2002) Mustering Consent: Government-Sponsored Virtual Communities and the Incentives for Buy-in, International Journal of Electronic Business, Vol 7, No 1, pp. 121-134, M.E. Sharpe, Inc., United States.
Wilkins, L., Castleman, T. and Swatman, P.M.C. (2001) AQIS, EXDOC and the "Meaties": An Interpretivist Case Study of an Australian Export Documentation System Implementation, e-Everything: e-Commerce, e-Government, e-Household, e-Democracy:Proceedings of the Fourteenth Bled Electronic Commerce Conference, pp. 559-574, University of Maribor, Bled,Slovenia
Wilkins, L., Castleman, T. and Swatman, P. (2001) Organizational Factors in the Diffusion of an Industry Standard: Implementing an Online Documentation System for Australian Exporters, Electronic Markets, Vol 11, No 4, pp. 222-230, Routledge, United Kingdom
Wilkins, L., Swatman, P.* and Castleman, T. (2000) What's in a Name? Conceptual Issues in Defining Electronic Commerce, Proceedings of the 8th European Conference on Information Systems, pp. 11-17, Vienna University, Vienna, Austria (nominated for best paper award)
Wilkins, L., Swatman, P.* and Castleman, T. (2000) AQIS- a preliminary study of Electronic Service Delivery in a government department, Proceedings of the Fifth CollECTeR Conference on Electronic Commerce, pp. 1-12, Brisbane, Queensland, 13-14 Dec 2000 [Link]
Wilkins L, Swatman P.M.C. and Castleman T. (2000) "Electronic Commerce as Innovation – a Framework for Interpretive Analysis", Bled'2000: 13th Bled International Electronic Commerce Conference, Bled, Slovenia, 19-21 June 2000, pp.105-121. Moderna organizacija, Bled, Slovenia [Link - PDF]
Wilkins, L.C. and Binh, L.N. (1997) , ‘Intercultural negotiations for engineering projects: Case study Vietnam’, PICMET'97, in D F Kocaoglu (ed), Management of Engineering and Technology:Innovation in Technology Management (PICMET), 1997 Portland International Conference, Portland Oregon USA, 27 -31 July 1997, IEEE, USA, 946 - 949, 1997
Wilkins, L.C. and Binh, L.N., (1997) ‘Educating tomorrow's engineers for a global perspective: case study Vietnam’, 1st Asia-Pacific Forum on Engineering & Technology Education, in Z Pudlowski (ed),1st Asia-Pacific Forum on Engineering & Technology Education Forum Proceedings, Melbourne Vic, 6 - 9 July (1997), USICEE, Melbourne Vic, 215 – 218.
Wilkins, L.C. and Symons, F.J., (1997) ‘Research Management Discipline Specific Discourse and Supervisor/Researcher Interactions’, 1st National Conference on Tertiary Literacy: Research and Practice, in Z Golebiowski and H Borland (ed), Academic Communication across Disciplines and Cultures, Melbourne Vic, 15 - 16 March 1996, Victorian University of Technology, Melbourne Vic, Vol 2, 267 – 271.